Frequently Asked Questions

How do I know if the ride I want to join is right for me?

Please read the ride's description carefully, and do visit our ride difficulty rating page.

Be honest with yourself about how much you ride vs. how much you wish you could ride. If you've done a 20-mile ride about 4 months ago, don't jump overhead and join a 40-mile ride with fast, more experienced riders.

While our rides are always no-drop, we count on each rider to accurately assess their own ability and choose accordingly for the whole group's enjoyment. 

Is there a SAG vehicle?

We do not have a SAG vehicle following us along the ride, but if support is needed, we'll be able to dispatch help as necessary.  

I purchased a ride and something came up and now I realize that I won't be able to make the ride. Can I get a refund?

Visit our Cancellation Policy Page for details on how this works.

What happens if it rains on the day of the ride or class I purchased?

If your ride or class must be postponed due to weather conditions, we will let you know promptly, and will either schedule a new date for your ride, reserve a spot for you on another ride, or issue a full refund. 

Do I have to wear a helmet or ride in spandex for rides or classes?

We want your noggin to be well protected on the road so yes, helmets are a must on all rides. 

For rides with a difficulty rating of moderate or above, there's nothing more comfortable than cycling gear (padded shorts and jersey) but if you are in for one of those rides you probably already know that!

For rides with a difficulty rating of easy or for our classes, you'll be fine without the spandex. Padded undershorts, however, are recommended even for easy rides. 

What should I expect in terms of food? What does "healthy and fresh" mean?

We're big fans of Michael Pollen here at The Bluemont Connection, so you can expect our meals to follow his famous rule/book title "Eat Food. Not too much. Mostly plants." A typical meal will be a build-it-yourself bowl, which starts with a grain and/or greens as a base, a selection of seasonal toppings, and plant-based protein like lentil, tofu, nuts and seeds.

We also believe in Pollan's "Everything in moderation, including moderation" so we'll end our meals with delicious cookies or other desserts, and toast our miles with good beer and wine. 

What does vegan and gluten-free friendly mean?

We might have dairy, eggs, or seafood as a topping option, but because our meals are served build-it-yourself style, you will have control over what goes in your plate and will be able to keep your own bowl 100% vegan. 

Our meals are also gluten-free friendly. By that we mean that we don't include any gluten in our meals, but we're also not working in a strictly gluten-free kitchen, so unfortunately we cannot accommodate those with severe gluten allergies and sensitivities. We will, however, always have gluten-free grains, gluten-free baked good, and gluten-free beer on hand. 

Who are the ride leaders?

Your trusty ride leaders are all experienced, easy going, and well-rounded human beings who are interested in helping you get the most our of your ride in fun and supportive atmosphere. Full names, bios and photos of our team members coming soon!

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